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Technical Support Intern

Company Name:
Seahorse Bioscience
This is a part-time position that involves the completion of two projects. Both of these projects are a collaborative effort between the Support, Marketing and Biology groups.
In this position, the Intern will take the lead on two ongoing projects involving new document creation and contributing to a cell knowledge database. This position will involve extensive data mining and communication with the Support team to obtain all of the information necessary to contribute to the cell knowledge database and content necessary to develop other potential protocols.
Requirements:
In this position, the Intern will take the lead on two ongoing projects involving new document creation and contributing to a cell knowledge database. This position will involve extensive data mining and communication with the Support team to obtain all of the information necessary to contribute to the cell knowledge database and content necessary to develop other potential protocols.
Responsibilities:
Become familiar with web-based product materials to work with Technical Support and Marketing to develop new documentation and content.
Mine thousands of unofficial documents to provide a complete list of cells and optimal working conditions for XF applications.
Communicate with the Field and Internal Support staff to obtain details about working with specific cell types and conditions

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