Office Assistant/Customer Service
CUSTOM QUALITY POOLS CUSTOM QUALITY POOLS Billerica, MA Billerica, MA Part-time Part-time $16 - $22 an hour $16 - $22 an hour 21 hours ago 21 hours ago 21 hours ago Customer Service Assistant Role Our business is seeking a part time Customer Service Assistant to work within our Service Department.
You will be responsible for answering inbound calls, documenting conversations, handling complaints, and working directly with the Service Manager.
The ideal candidate will have at least one year of experience (not required) in a customer service or sales role, outstanding communication skills, and computer proficiency.
Customer Service Assistant Duties Answer inbound calls Resolve customer enquiries and complaints Maintain the customer database Maintain excellent customer satisfaction Customer Service Assistant Requirements Microsoft Outlook Experience Microsoft Excel Experience Outstanding communication skills Computer proficiency Team player Job Type:
Part-time Pay:
$16.
00 - $22.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
4 hour shift 8 hour shift Monday to Friday Ability to commute/relocate:
Billerica, MA 01821:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
You will be responsible for answering inbound calls, documenting conversations, handling complaints, and working directly with the Service Manager.
The ideal candidate will have at least one year of experience (not required) in a customer service or sales role, outstanding communication skills, and computer proficiency.
Customer Service Assistant Duties Answer inbound calls Resolve customer enquiries and complaints Maintain the customer database Maintain excellent customer satisfaction Customer Service Assistant Requirements Microsoft Outlook Experience Microsoft Excel Experience Outstanding communication skills Computer proficiency Team player Job Type:
Part-time Pay:
$16.
00 - $22.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
4 hour shift 8 hour shift Monday to Friday Ability to commute/relocate:
Billerica, MA 01821:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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